Our Services

What Service We Offer

Our team offers services in every step of the way.

Custom System Design

Our expert engineers meticulously custom-design each system to perfectly align with our customers’ needs. From the battery and inverters to the network architecture, every component is carefully planned and illustrated, ensuring a seamless integration.

Full Site Integration

From the system custom design, to the installation, and commissioning, our team is involved every step of the way to guarantee the highest quality product and services are delivered and performed.

Onsite Support

Our services go beyond just installation. Our team of engineers and electricians can be on site at a moment’s notice to diagnose and maintain the system to get it up and running.

Remote Support

In the event of an issue that doesn’t require onsite support, or if onsite support is unavailable, our remote support team will provide assistance to get the system up and running as quickly as possible.

Cloud Application

Every system will include our aiMacs™. This will us and our customers to effectively manage their systems anytime and anywhere as long as there is a stable internet connection. This includes real time monitoring, historical data logging, and customized alerts.

Data Analysis

From individual cells and strings to the entire battery system, we offer in-depth analysis and comprehensive reports to help you understand your system’s performance and identify opportunities for improvement.

Common Battery System Challenges

Here’s how we can help you navigate these challenges head on

High Initial Costs

High initial costs can be a barrier to entry for the Energy Storage System space. However, there are a few incentives that can make it an easier spend, including:

– Tax credits
– Quick ROI
– Solar Integration

Data Management

Managing large amounts of data can be extremely difficult, and poor data management can hinder performance optimization and decision-making. Our aiMacs™ system provides comprehensive data allowing for the customers to make the most informed decisions.

Regulations and Compliance

EPC Energy employs experienced, certified electricians to handle site permits. Our systems are designed in compliance with the latest safety codes for BESS, including:
– UL standards
– NFPA standards
We maintain positive relationships with local government offices and fire departments to ensure compliance with all relevant regulations.

Customer Support and Training

A lack of technical knowledge can lead to improper usage. We offer a comprehensive training program for our customers, available online and on-site upon request. Before each site goes live (COD), we conduct training sessions covering critical components, operational procedures, safety protocols, maintenance schedules, and the use of our web-based control and monitoring portal for all users and operators.

Maintenance and Reliability

Maintenance is paramount for the reliability and functionality of any energy system. We offer:
– Robust monitoring systems
– Data analysis and preventative measures
– Reliable customer support

Existing System Integration

Integrating new energy storage systems with existing energy infrastructure is complex and challenging. However, our systems are tailor-made to integrate with any existing system over time.